AR/AP OUTSOURCING

Accounts Receivable & Accounts Payable (AR/AP) Outsourcing

Keep cash moving and invoices under control—without adding headcount

Sapphire delivers reliable AR AP outsourcing and outsourcing accounts payable for Australian businesses that need stronger cash flow visibility, cleaner approvals, and consistent follow-through as they scale.

This is not task-based support. It's part of a structured, end-to-end finance function designed to bring clarity and continuity to your back office finance function.

Book a Consultation | Speak to a Finance Specialist

PROBLEM

When AR/AP is inconsistent, cash flow and supplier confidence take a hit

As transaction volume grows, AR/AP quickly becomes one of the biggest internal bottlenecks. Common issues include:

Customer invoicing delays and missed follow-ups leading to slow collections

Ageing reports that don't reflect reality due to misallocations or disputes not being tracked

Supplier invoices piling up, creating payment stress and friction

Approvals happening via email chains with no clear audit trail

Duplicate invoices, incorrect amounts, or missing supporting documents

Payment timing uncertainty—either paying too early or too late

Too much reliance on one person to "hold the process together"

Without a stable AR/AP rhythm, businesses lose visibility and spend leadership time chasing issues instead of focusing on growth.

OUR SOLUTION

A structured AR/AP delivery model that protects cash flow and reduces people risk

Sapphire provides AR/AP outsourcing as part of broader finance operation outsourcing and finance function outsourcing—built around documented workflows, clear turnaround expectations, and review checkpoints.

We integrate with your systems and internal rules so you keep control, while our team delivers consistent execution across:

Customer invoicing and collections support

Supplier invoice processing and approvals workflows

Payment preparation support and vendor statement checks

Exception tracking to prevent backlogs and rework

If you need ongoing coverage, we can structure finance team outsourcing or Accounting team outsourcing so AR/AP is continuously supported without repeated hiring cycles.

WHAT'S INCLUDED

Accounts Receivable (AR) delivery

Customer invoicing support aligned to your pricing and approval rules

Ageing hygiene allocations support, dispute notes, and follow-up tracking

Collections support with structured reminders and clear escalation steps

Customer statement support and query handling workflow

Credit note support and documentation tracking

Accounts Payable (AP) delivery

outsourcing accounts payable including supplier invoice processing and coding aligned to your chart of accounts

Approval workflow support routing, follow-ups, and exception tracking

Purchase order and supporting document checks where used

Vendor statement checks and reconciliation support

Payment run preparation support based on your internal approval rules

Controls and quality checks

invoice auditing services to reduce leakage and rework, including checks for duplicates, mismatches, missing approvals, and missing documentation

Exception lists and clear query logs to keep items moving

Audit-ready documentation discipline for smoother reviews

Operational AR/AP (where relevant)

inventory and order processing support that aligns AR/AP to fulfilment and invoicing cycles

EDI order processing accounting support for trading/FMCG workflows with high-volume order-to-cash requirements

Optional compliance readiness support

Workflow support to outsource ATO Accounting compliance tasks tied to AR/AP readiness reconciliations, schedules, documentation and clean ledgers

BENEFITS / OUTCOMES

What your business gains

Better cash flow visibility: faster invoicing rhythm and cleaner ageing

Fewer late payments and supplier issues: predictable AP processing and approvals

Reduced errors: fewer duplicates, mismatches, and missing documents

More control: clear workflows, approvals discipline, and transparent tracking

Scalability without hiring pressure: capacity grows as invoices grow

Reduced people risk: continuity through a team-based model, not one key person

Cost efficiency: access a structured delivery engine without building the same internal team

This is AR/AP outsourcing designed to strengthen your finance operation—not create another workflow to supervise.

WHY CHOOSE SAPPHIRE

A trusted outsourced finance partner for Australian businesses

Australian expertise

Melbourne-led engagement and Australian-aligned delivery built for local expectations and timelines.

Secure systems

Controlled access and secure delivery practices designed to protect your data and reduce operational risk.

Structured processes

Documented workflows, clear turnaround expectations, and review checkpoints—ideal for reliable account process outsourcing at scale.

Scalable team

We support businesses with Accounting function outsourcing and broader finance function outsourcing models. If you want to hire outsourcing Accounting team capacity without the recruitment cycle, our team structure is designed for continuity.

Experience in complex operational environments

We support higher-volume AR/AP workflows, including trading and EDI scenarios where process discipline is critical.

Ready to stabilise AR/AP and improve cash flow control?

If AR/AP is taking too much time, creating uncertainty, or exposing your business to people risk, Sapphire can help you build a consistent, scalable AR/AP function that runs smoothly week after week.

Book a Free Consultation

Speak to a finance specialist about your current AR/AP workflow and how Sapphire can support a more reliable finance operation.