BACK OFFICE FINANCE FUNCTION SUPPORT

Back Office Finance Function Support

Keep Your Back Office Finance Function Running Smoothly—Without Adding Internal Complexity

Sapphire provides reliable back office finance function support for Australian businesses that need consistent processing, stronger controls, and clearer visibility as they scale.

We deliver structured support across day-to-day finance operations—built to reduce people risk and improve continuity as part of broader finance function outsourcing and finance operation outsourcing.

When Back Office Finance Falls Behind, Leadership Loses Clarity

Back office finance work is the engine room of your business. When it's inconsistent, everything downstream becomes harder—cash flow, reporting, compliance readiness, and supplier relationships.

Common pain points include:

Invoices, approvals, and supporting documents scattered across inboxes
Payment delays and vendor follow-ups becoming a daily distraction
Customer invoicing and collections lacking consistency
Reconciliations not completed on time, creating unreliable numbers
Duplicate invoices, incorrect coding, and missing documentation
Month-end close becoming stressful and dependent on hero effort
Too much reliance on one key person to "keep it all together"
Hiring pressure that doesn't keep up with growth

Businesses don't just need extra hands—they need a stable, repeatable back-office process that keeps finance current and trustworthy.

A Structured Delivery Model That Strengthens Your Finance Foundation

Sapphire delivers back office finance function support as a long-term outsourcing partner, not a task vendor. We integrate into your workflows and systems, follow your approval rules, and keep work moving through documented processes and review checkpoints.

Our approach supports:

predictable day-to-day execution
clear tracking and escalation pathways
consistent documentation and controls
continuity through a team structure (reduced people risk)

This model works as standalone back-office support or as the operational layer within Accounting function outsourcing and broader outsourced accounting services.

WHAT'S INCLUDED

Finance Operations Support (Core Back Office Delivery)

Day-to-day processing

aligned to your chart of accounts and internal rules

Bank and key balance sheet reconciliations support

for clearer reporting

Allocation support and cleanup

for clearer reporting

Exception lists and query logs

to prevent backlogs

AP Workflows And Payment Support

outsourcing accounts payable

supplier invoice processing, coding, and approval workflow support

Vendor statement checks and follow-up tracking

Payment run preparation support

based on your internal approvals

Supplier query handling workflow

and documentation collection

AR Workflows And Collections Support

AR AP outsourcing

invoicing support, follow-ups, ageing hygiene and allocations

Customer statements and dispute tracking

Credit note support and documentation discipline

Controls And Quality Checks

invoice auditing services

to reduce errors, duplicates, and missing approvals

Purchase order / supporting document checks

where applicable

Audit-ready documentation handling and consistent filing

Operational Processing Support (Where Relevant)

inventory and order processing aligned to fulfilment and invoicing cycles

EDI order processing accounting support for trading/FMCG workflows (where required)

Compliance Readiness Support (Where Appropriate)

Workflow support to outsource ATO Accounting compliance tasks

through reconciliations, schedules, and documentation readiness

BAS/GST preparation workflow support and finance hygiene checks

Scalable Delivery Options

Standalone back-office support, or integrated into finance team outsourcing

Dedicated capacity models, including Accounting team outsourcing where ongoing coverage is needed

Option to hire outsourcing Accounting team capacity without the recruitment cycle

What Your Business Gains

Clarity: up-to-date processing and reconciliations you can rely on
Control: consistent approvals workflows and exception tracking
Continuity: stable delivery through a team model, not one person
Fewer delays: smoother invoice flow, fewer stuck approvals, less chasing
Reduced errors: better documentation discipline and invoice checks
Scalability: capacity increases as your transaction volume grows
Cost efficiency: access structured delivery without building the same internal headcount
Less people risk: reduced disruption from leave, turnover, or workload spikes

Back office finance becomes predictable—which makes decision-making faster and month-end far less painful.

A Trusted Outsourced Finance Partner For Australian Businesses

Australian expertise

Melbourne-led engagement and Australian-aligned delivery that fits local expectations and timelines.

Secure systems

Controlled access and secure delivery practices designed to protect financial data and reduce operational risk.

Structured processes

Documented workflows, review checkpoints, and clear handovers—ideal for reliable account process outsourcing at scale.

Scalable team

We can provide ongoing coverage through finance team outsourcing and Accounting team outsourcing, so your output doesn't depend on one person. If you want to hire outsourcing Accounting team capacity without the long recruitment cycle, our delivery model is built for continuity.

Experience with operationally complex finance workflows

We support higher-volume finance environments, including invoice controls, approvals discipline, and trading workflows where EDI and order-to-cash accuracy matter.

Ready to Stabilise Your Back Office Finance Function?

If your internal team is stretched, approvals are slowing down, or your numbers aren't current enough to rely on, Sapphire can help you build a back-office finance function that runs smoothly week after week.

Book a Free Consultation

Speak to a finance specialist about your current workflow and the right outsourcing model for your business.